Business Relationship Manager – Field Sales

About the role

Moniepoint is looking for a Business Relationship Manager to drive growth by expanding its merchant network across Nigeria. The role involves acquiring new merchants, deploying payment terminals, and promoting financial solutions such as loans and credit.

Key responsibilities

• Identify, visit and onboard prospective merchants through field engagement, referrals and local trade community outreach.
• Educate business owners on Moniepoint’s product suite and recommend solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for merchant onboarding, terminal deployment, loan disbursements and repayments.
• Ensure accurate KYC documentation and compliance with SOPs and regulatory guidelines during onboarding.
• Build and nurture long‑term relationships to encourage high transaction volume and retention.
• Handle pricing discussions, address customer queries and resolve issues promptly.
• Gather market intelligence and competitor activity, providing feedback to field leadership.
• Maintain accurate pipeline records and submit performance reports using CRM tools.

Required profile

• Bachelor’s degree, HND or OND from a recognised tertiary institution.
• 2–4 years of hands‑on sales experience in banking, fintech, payment services or a fast‑moving commercial environment.
• Proven track record of meeting or exceeding merchant acquisition targets.
• Strong understanding of the local financial services landscape and regional trading dynamics.
• Excellent communication and customer‑relationship skills.

Required skills

• Proficiency with CRM software for field tracking and pipeline management.
• Practical experience deploying POS terminals and handling payment acquiring.

What we offer

• A people‑first culture that values well‑being, inclusivity and open communication.
• Learning and development opportunities including internal technical talks and training.
• Competitive salary, pension, health insurance, annual bonus and other benefits.