Business Operations Officer

About the role

Deenik Fashion Store is seeking a Business Operations Officer to ensure smooth daily operations across its retail and fashion activities in Lagos. You will act as a bridge between teams, clients, and management, helping to keep projects on track and supporting key administrative functions.

Key responsibilities

• Coordinate daily business and administrative operations.
• Monitor ongoing tasks, projects, and operational activities.
• Prepare reports and maintain accurate business records.
• Support client onboarding, documentation, and follow‑up activities.
• Facilitate communication between teams, clients, and management.
• Identify operational gaps and recommend process improvements.
• Assist with recruitment, HR, finance, and other administrative functions as needed.
• Ensure compliance with internal processes, policies, and procedures.
• Conduct research and prepare reports for management decision‑making.
• Help plan meetings, webinars, events, and other business activities.
• Track deadlines and follow up on outstanding tasks.
• Support implementation of business strategies and operational initiatives.

Required profile

• Minimum diploma (e.g., ND, HND, or equivalent).
• At least 2 years of relevant experience in business operations or administration.

Required skills