Business Development & Operations Manager – Car Wash

About the role

We are a growing car‑wash business in Lagos that delivers hand‑wash and detailing services with a focus on customer satisfaction. The Business Development & Operations Manager will oversee daily operations, supervise staff, improve the customer experience and drive sales growth through strategic initiatives.

Key responsibilities

• Supervise daily car‑wash operations, ensure high‑quality service delivery and maintain cleanliness standards.
• Monitor staff attendance, performance and handle customer complaints professionally.
• Develop and execute sales‑boosting strategies, build partnerships with estates, businesses and ride‑hailing drivers.
• Manage promotional campaigns, loyalty programmes and WhatsApp/social‑media marketing activities.
• Maintain accurate daily sales and expense records, monitor inventory and prepare weekly operational reports.

Required profile

• Minimum OND qualification and residence in or around Ojo, Lagos.
• Previous experience in operations, hospitality, customer service or business management.
• Strong communication, leadership and problem‑solving abilities.
• Trustworthy, proactive and result‑oriented with the ability to work under pressure.

Required skills

• Familiarity with WhatsApp Business for customer communication.
• Experience using social‑media platforms for marketing and promotions.

What we offer

• Competitive basic salary with performance‑based incentives.
• Opportunities for career growth in a friendly work environment.