Business Development Officer - Facilities Management

About the role

Globe Williams Nigeria is hiring a Business Development Officer in Lagos (Marina) for its Facilities Management business. The role covers lead generation, tender and proposal work, client relationship management and reporting, with targets measured by leads, meetings, proposals, contracts and revenue.

Key responsibilities

• Identify and pursue new business in the Facilities Management sector, building a pipeline of corporate offices, commercial buildings, industrial facilities, banks, pharmaceutical companies, manufacturers and property management organisations.
• Contact prospects by phone, email, networking, meetings and site visits, and develop relationships with decision-makers, procurement teams and facilities managers.
• Identify opportunities for integrated FM, cleaning, technical maintenance, security, landscaping and pest control services.
• Achieve agreed monthly, quarterly and annual business development targets.
• Research the Nigerian market, maintain a prospect database, monitor contract renewals and provide market intelligence to management.
• Identify tenders, RFPs and RFQs, coordinate proposals with Operations and Finance, arrange site surveys and follow up submissions.
• Maintain client relationships, expand existing contracts and record client feedback for the Operations team.
• Keep an accurate CRM or business development tracker, prepare weekly and monthly reports, forecast revenue and advise management on opportunities and risks.

Required profile

• Bachelor's degree or HND in Business Administration, Marketing, Sales, Estate Management or a related discipline.
• Minimum 2-3 years' experience in business development, sales or commercial account management.
• Experience in Facilities Management, property services, contract cleaning or building maintenance is an advantage.
• Demonstrable experience in lead generation, proposal preparation and sales conversion.
• Knowledge of the Nigerian corporate and commercial market; tender and procurement experience desirable.

Required skills

• Strong sales, negotiation and closing skills, and excellent written and verbal communication.
• Ability to engage senior decision-makers and build relationships.
• Competence in Microsoft Office and CRM or sales-tracking systems.
• Self-motivated, able to work independently and to targets.