Admissions & Visa Operations Officer

About the role

The Admissions & Visa Operations Officer will manage student admissions and visa processes for clients seeking study abroad opportunities. This role ensures accurate documentation, compliance with immigration regulations, and high client satisfaction.

Key responsibilities

• Manage end‑to‑end student application processes, verify academic documents, and track application progress.
• Prepare and submit visa applications, ensure compliance with embassy requirements, and monitor processing timelines.
• Provide counselling on study‑abroad options, communicate updates, and resolve client inquiries.
• Maintain accurate records, implement quality checks, and ensure data confidentiality.
• Prepare weekly and monthly reports on admissions and visa processing performance.

Required profile

• Bachelor’s degree in education, business administration, international relations or related field.
• 3–5 years of experience in admissions, visa processing or study‑abroad consultancy.
• Strong attention to detail, communication, problem‑solving and decision‑making abilities.
• Excellent time‑management, organisational and customer‑service orientation.

Required skills

• Proficiency in Microsoft Office.
• Experience with CRM systems.