Administrative Assistant – School of IT & Computing

About the role

The Administrative Assistant provides essential administrative and operational support to the School of Information Technology & Computing. The role serves as the central point of contact, ensuring faculty, staff, and students receive timely and courteous assistance.

Key responsibilities

• Facilitate submission, processing, and follow‑up of routine administrative requests for faculty, staff, and students.
• Coordinate school‑wide meetings, events, workshops, seminars, examinations, orientations and other programmes.
• Maintain accurate physical and electronic records, organise correspondence, reports and official documents.
• Provide administrative support for office supplies, equipment, facilities and workspace requests.
• Manage administrative databases, directories, trackers and spreadsheets, ensuring data accuracy.
• Assist faculty and staff with routine processes and direct specialised matters to appropriate university offices.
• Provide students with accurate information on school processes, schedules and resources.
• Handle incoming and outgoing mail, packages and correspondence, and monitor general school email communications.

Required profile

• Bachelor’s degree in Business Administration or related field, or equivalent experience.
• Experience working with an executive office team.
• Excellent oral and written English communication skills.
• Proficiency in MS Office Suite and Google Apps.
• Ability to work cooperatively, set goals and manage self‑directed tasks.
• Strong time‑management, attention to detail and prioritisation skills.
• Capability to develop work schedules, create action plans and monitor progress.

Required skills

• MS Office Suite
• Google Apps