HR & Admin Officer – Restaurant Operations

About the role

We are seeking a highly organised and proactive HR & Admin Officer to support daily HR and administrative functions across our restaurant business units. The role involves managing recruitment, onboarding, attendance tracking, and performance monitoring to ensure smooth operations and compliance with company policies.

Key responsibilities

• Maintain accurate employee records, contracts, performance logs, and leave documentation across all locations.
• Track and report staff attendance, leave schedules, and support payroll preparation with precise data.
• Coordinate recruitment logistics, onboarding processes, and ensure timely documentation for new hires and exits.
• Draft and issue HR communications such as query letters, deployment memos, and policy notices.
• Assist in organising training, performance reviews, and welfare programmes for staff.
• Handle employee queries and escalate unresolved issues to the HR Manager.
• Support HR reporting, compliance checks, and maintain confidentiality of staff data.
• Collaborate with operations and branch managers to execute HR processes in real time.
• Monitor office supplies and support general administrative activities.
• Participate in HR‑related audits and provide documentation for external inspections when required.

Required profile

• HND or Bachelor’s degree in Human Resources, Business Administration, or a related field.
• HR certification or ongoing professional development (e.g., CIPM, SHRM, HRCI) is an advantage.
• 1–3 years of relevant HR and administrative experience, preferably in Quick Service Restaurant (QSR), food production, hospitality, or event‑based operations.
• Good knowledge of Nigeria Labour Laws and HR best practices.
• Strong organisational, planning and multitasking abilities.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.