Data Entry Officer – Hybrid (Lagos)

About the role

Moniepoint is looking for a Data Entry Officer to join its onboarding team in Lagos. You will be responsible for entering and maintaining merchant data on the Moniebook platform, ensuring information is accurate, complete and ready for go‑live.

Key responsibilities

• Input, update and maintain merchant data including product catalogues, SKUs, pricing, inventory levels and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts ahead of onboarding by populating required product, inventory and configuration data within agreed timelines.
• Review merchant‑submitted data templates for errors or missing fields and follow up to resolve gaps.
• Conduct data quality checks, identify and correct errors, duplicates or outdated records.
• Cross‑reference data across spreadsheets, CRM and POS backend to ensure consistency.
• Maintain accurate records of data entry activities, import logs and correction history.
• Fulfil ad‑hoc data requests from onboarding specialists, account managers and support teams within SLA windows.

Required profile

• Strong attention to detail and ability to meet agreed timelines.
• Capability to cross‑reference data across multiple systems.
• Effective communication to resolve data gaps with merchants and internal teams.

Required skills

• Spreadsheet data entry (Excel/CSV).
• CSV import and bulk data processing.
• CRM data management.