Data Entry Officer – Delta State

About the role

The Data Entry Officer ensures merchant accounts, product catalogues, inventory records and pricing data are accurately entered and maintained in the Moniebook platform, supporting fast go‑lives and reliable reporting.

Key responsibilities

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant‑submitted data templates for errors or missing fields and follow up to resolve gaps.
• Conduct data quality checks to identify and correct errors, duplicates, or outdated records.
• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Fulfil ad‑hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.

Required profile

• 1‑3 years experience in data entry, data operations or a similar role, preferably in SaaS, retail tech or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back‑office SaaS tools.
• Strong organisational skills and ability to manage multiple projects simultaneously.

Required skills

• Excel / Google Sheets
• VLOOKUP / XLOOKUP
• CSV bulk import
• CRM platforms
• POS SaaS tools

What we offer

• Culture that puts people first and promotes well‑being.
• Learning‑focused environment with training and knowledge sharing.
• Attractive salary, pension, health insurance, annual bonus and other benefits.