Customer Service Representative
Inspired Apparel · Lagos
Job description
About the role
Inspired Apparel is seeking a motivated Customer Service Representative to join its Lagos team. You will be the first point of contact for customers, handling inquiries, orders and complaints across multiple channels.
Key responsibilities
- Manage customer queries and complaints via phone, email, and chat.
- Process orders, modifications, and ensure accurate documentation.
- Escalate complex issues to the appropriate department promptly.
- Maintain up‑to‑date records of customer interactions.
Required profile
- Minimum of 1 year experience in a customer‑facing role.
- Degree in a related field.
- Ability to stay calm and professional when customers are frustrated.
- Basic computer literacy.
Required skills
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Published 1 month ago
Expires 1 week from now
19 views · 0 interested
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Inspired Apparel
Lagos