Client Service Officer
Syssoft · Lagos
Job description
About the role
The Client Service Officer will act as the primary point of contact for customers using Syssoft’s customised software solutions. You will deliver training, address inquiries, and ensure client satisfaction while collaborating with internal teams.
Key responsibilities
- Collaborate with company teams to provide software training on customised applications.
- Respond promptly and thoroughly to client inquiries and requests.
- Identify client software issues and coordinate with relevant departments for resolution.
- Work with the development team to ensure client needs are met.
- Participate in presenting the company’s ERP to prospective clients.
- Market the company’s insurance ERP to clients.
Required profile
- Bachelor’s degree in insurance and business administration with IT knowledge.
- 1-3 years of experience in client service.
- Excellent communication and presentation skills.
- Strong attention to detail.
Required skills
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Published 1 month ago
Expires 5 days from now
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Syssoft
Lagos
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