Skills

Freight forwarding Import‑export logistics Customs compliance Route planning Negotiation with carriers KPI monitoring Team leadership Training & performance management Sales & commercial development Vessel & yard planning EDI processing Crisis management Team work Regulatory compliance Stakeholder management

Experience

Freight Forwarding Manager

Transmel Group

2023-07 -

Supervises all freight forwarding operations (maritime, air, land) for import and export flows, ensuring seamless coordination between sales development and operational execution. Manages key account relationships and negotiates rates with shipping lines, airlines and road carriers. Oversees customs formalities, regulatory compliance and optimizes transport routes to meet delivery deadlines. Leads, trains and evaluates the operational team while monitoring key performance indicators.

Import‑Export Sales & Operations Agent

Hyundai Merchant Marine

2021-06 - 2023-07

Handled transmission of loading/unloading lists and coordinated bookings with co‑loaders (HLC, ONE, YML) and alliance partners. Consolidated terminal bookings, adjusted schedules per planner instructions and integrated departure reports into internal systems. Produced weekly KPI reports covering freight rates, demurrage and local charges for head office. Ensured accurate documentation for import and export shipments and managed ETA coordination.

Vessel & Yard Operations Planner

Tanger Alliance Terminal

2020-10 - 2021-06

Planned vessel loading and unloading operations to maximize productivity while maintaining safety standards. Managed container triage strategies and processed ship‑related EDI messages, ensuring timely submission. Configured system parameters for vessel and yard planning and allocated empty equipment according to carrier instructions. Monitored yard planning performance to align with operational strategy.

Import‑Export Agent & Sales Representative

Mediterranean Shipping Company (MSC)

2016-08 - 2020-10

Prepared customs documentation, managed shipping logistics and ensured regulatory compliance for international cargo. Planned efficient multimodal routes and acted as liaison between shippers and carriers, handling bills of lading, invoices and certificates of origin. Applied deep market knowledge of Incoterms, tariffs and trade laws to support buyers and sellers worldwide. Contributed to sales activities by providing market insights and competitive rate analysis.

Languages

French

fluent

English