Sales Supervisor

About the role

The Sales Supervisor will oversee daily store operations, ensuring product availability, presentation standards, and customer satisfaction. This role combines hands‑on stock management with proactive sales activities both in‑store and online.

Key responsibilities

• Maintain stock re‑order levels and ensure inventory accuracy.
• Keep store premises and displayed products clean and dust‑free.
• Process, package, label, and dispatch customer orders for damage‑free delivery.
• Provide order updates and respond to client inquiries and complaints.
• Become familiar with all products and promote sales through visits and online channels.
• Collect and share customer feedback with the Sales Manager.
• Achieve and exceed weekly sales targets.
• Ensure security and safety of self, stock, premises, and assets.
• Prepare timely daily and weekly reports.

Required profile

• Minimum diploma in marketing, accounting, or a related field.
• At least 2 years of experience in a similar sales or retail role.
• Strong communication and negotiation abilities, both verbal and written.
• Proficiency with relevant software and tools.
• Ability to build relationships and actively listen.

Required skills