Front Desk Officer – Reception & Administration

About the role

The Front Desk Officer will be the first point of contact for visitors and callers at our Marina office in Lagos. You will ensure the reception area is tidy, professional, and equipped with all necessary supplies while providing courteous service to guests and staff.

Key responsibilities

• Maintain a clean and presentable front desk with pens, forms, paper, and other essentials.
• Greet and welcome guests, answer questions, and address complaints.
• Handle all incoming calls, redirect them appropriately, or take messages.
• Receive, sort, and distribute letters, packages, and parcels.
• Prepare outgoing mail, draft correspondence, and secure parcels for dispatch.
• Check, sort, and forward emails as needed.
• Monitor office supplies and place orders when required.
• Keep updated records, files, and monitor office expenses.
• Assist with additional duties such as travel arrangements and scheduling.

Required profile

• Proven experience as a front desk representative or similar role.
• Familiarity with office equipment such as fax machines and printers.
• Basic knowledge of office management and bookkeeping.
• Excellent written and spoken English.
• Strong communication, organizational, and problem‑solving abilities.

Required skills

• Proficiency in MS Office, especially Excel and Word.
• Ability to operate office machines (fax, printer, etc.).
• Basic bookkeeping skills.

What we offer

• Competitive salary ranging from NGN 150,000 to NGN 250,000 per month.